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FAQs
How do I know my order is confirmed?
You'll receive an order confirmation email as soon as your payment is placed, and again once it's fully confirmed. You can also look up your order anytime on our Track Order page.
How can I pay?
We accept major credit/debit cards, PayPal, Cash App, and Zelle. Every option available for your order is shown at checkout.
Is it safe to buy online with you?
Yes — our checkout is encrypted end to end, and card details are handled entirely by PCI-DSS-compliant payment processors. See our Security Policy for details.
What are shipping costs and timeframes?
A flat shipping fee applies, waived once your order reaches the free-shipping threshold shown at checkout. See our Shipping page for full details.
What is your returns process?
We offer a 30-day return or exchange window from delivery, for unworn items in original packaging. See our Return Policy for the full process.
How do I care for my jewelry?
Keep pieces dry, avoid harsh chemicals and perfume contact, and store them separately to prevent scratching. Gentle wiping with a soft cloth after wear keeps them looking their best.
Do you offer a warranty?
Yes — all pieces are covered by our 2-year warranty against manufacturing defects, including plating and stone-setting issues under normal wear.